State Farm® Insurance Agent Megan Spence
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Denise Yates
June 10, 2025
5
out of
5
rating by Denise Yates
"I just changed insurance companies after 16 years with the same company. Raechel Bergen was my agent that assisted my change!! She is knowledgeable, professional and helpful! It was a pleasant experience and I kick myself for not switching sooner!! I have the better coverage for $200 less a month than what I had before!! Raechel continues to be helpful and easily accessible. Megan Spence State Farm is the place to go and Raechel Bergen is the Agent to ask for!! My daughter recommended them to me as this is her insurance company. She recently had someone hit and run her car. And her claim has been handled swiftly and wonderfully. We are all very happy with our insurance experience here."
We responded:
"Thank you for your fantastic review, Denise! We’re thrilled to hear about your positive experience with Raechel. It's great that you found better coverage at a lower price and that Raechel's professionalism made the transition smooth. We're also glad to hear about your daughter's swift claims experience. Your recommendation means a lot to us, and we look forward to serving you for years to come! If you need anything, don’t hesitate to reach out. - Megan Spence "
Carol Salveson
June 6, 2025
5
out of
5
rating by Carol Salveson
"Megan and her staff are always courteous, professional, and knowledgeable."
We responded:
"Carol! We appreciate your business so much! We are really proud to be your insurance agency and take good care of you. It has been such a pleasure getting to know you and what is important to you. We look forward to continuing to earn your business! Most sincerely, Megan "
Kim Heide
May 24, 2025
5
out of
5
rating by Kim Heide
"Raechel was amazing, made the whole process easy and enjoyable. Everyone in the office from Carrie to Meghan were nothing but nice. Overall great experience"
We responded:
"Thank you so much for your kind words, Raechel! We're thrilled to hear you had a great experience with our team. We appreciate your support!"
Kimber Gold
May 20, 2025
5
out of
5
rating by Kimber Gold
"Everyone is very friendly and professional. The team makes sure that all your questions are answered and that you know what all your options are before making changes. After working in the insurance industry I would definitely recommend Megan's office to anyone looking for an insurance provider."
We responded:
"Thank you, Kimber Gold! We're thrilled to hear that you found our team friendly and professional. Your recommendation means a lot to us!"
Jane Sutton
May 1, 2025
5
out of
5
rating by Jane Sutton
"Megan provided a lot of info not even related to insurance to me recently. It was a very productive meeting, and educational. Her staff has also been wonderful for the year or so I've been with them."
We responded:
"Jane, I had such a great time getting to know you last week. I am glad we are working together on your insurance and look forward to the opportunity to continue to earn your trust and business. Thank you for taking time to leave us a review and share your thoughts on the services we provide! "
Ben Anderson
April 30, 2025
5
out of
5
rating by Ben Anderson
"Love Megan and the rest of the office they are always super polite and always really put in the extra effort to help with anything they can. Also there dog is adorable"
We responded:
"Thank you so much for your trust you put in our office, Ben! It has been great getting to know you and your goals and how your insurance can help! Poppy will be happy to give you love next time you come in - she really enjoyed you!"
Dana Harris
April 30, 2025
5
out of
5
rating by Dana Harris
"Megan and her staff are always welcoming and friendly. I am glad that I switched insurance carriers."
We responded:
"We greatly appreciate your review, Dana. I have had a great time getting to know you through our conversations. I always appreciate your attention to detail and the trust you place in myself and my team. We look forward to continuing to be your 1st choice for insurance! ~ Megan "
Travis Sibal
April 13, 2025
5
out of
5
rating by Travis Sibal
"Amber with State Farm was excellent to work with. Answered all our questions, got back with us right away. Even when we changed the policy multiple times before and after signing , she always helped no questions asked."
We responded:
"Thank you for your 5 star review, Travis! We are glad you felt comfortable making updates to fit your needs and appreciated the feedback Amber gave you to get you started with your insurance needs here in Wyoming! We look forward to serving you and welcome to the Megan Spence State Farm Family!"
Fermin Fausto
April 11, 2025
5
out of
5
rating by Fermin Fausto
"Very professional . Very nice people plus rates are great."
We responded:
"We love to hear this, Fermin! Thank you for taking time to leave us this review! We hope to continue to earn our 5 stars! "
Amy Rivera
April 3, 2025
5
out of
5
rating by Amy Rivera
"My husband and I really enjoy State Farm for our cars, life and home insurance. We recently added home insurance and the process was so simple to add on. We appreciate Raechel’s time giving a variety of different quotes for home insurance. We haven’t had any problems with Megan and her team they always are so kind when I communicate with them. We will continue with State Farm for years to come. We appreciate your dedication to providing for us."
We responded:
"Thank you for the kind words, Amy. We are very happy Raechel was able to answer all of your questions. Her dedication to our customers and our community inspires us everyday. Thank you for choosing our agency."
Kala McWain
March 17, 2025
5
out of
5
rating by Kala McWain
"The kindest people in her office"
We responded:
"Kala! That is so sweet of you! Thank you for your trust in our office and your continued business. Hope you have a wonderful Spring!"
Hailey Terzich
March 14, 2025
5
out of
5
rating by Hailey Terzich
"I've been working with Megan Spence for a few years now. All my concerns are always taken care of, and she has been very helpful and supportive when it comes to making insurance decisions. Everyone there is really nice and always there for me if I need anything."
We responded:
"Thank you for the kind words, Hailey. It has been a pleasure working with you and your wonderful young family. It has been such a joy seeing you over the years. Thank you for choosing our agency!"
Halie Haefele
January 24, 2025
5
out of
5
rating by Halie Haefele
"Amber and the whole team at this office are great to work with! Always willing to help and answer any questions! They are very caring and personable. I appreciate them greatly!!"
We responded:
"Thank you for your kind review, Halie! We appreciate your business and recognizing the hard work we put in to make sure you feel welcome to ask any questions & feel confident that our efforts are in your best interest! Have a wonderful rest of your January! We look forward to continuing to earn your business!"
Diamond Cothren
January 24, 2025
5
out of
5
rating by Diamond Cothren
"I LOVEEEEEE having my insurance through this agency. Amber is who I normally communicate with and she is absolutely phenomenal! They reach out and communicate efficiently and in a timely manner. I have trouble navigating apps and technology. Amber had me come to the office and set up the discount thing in my vehicle and on my phone!!! 10/10 recommended!!!!"
We responded:
"Diamond, Wow, thank you for such an enthusiastic review! We’re thrilled to hear how much you love having your insurance with us and that Amber has been phenomenal in assisting you. She truly goes above and beyond, and we’re so glad she could help you navigate everything smoothly. Your recommendation means the world to us—thank you for being such a valued part of our agency!"
Nick Johnson
January 22, 2025
1
out of
5
rating by Nick Johnson
"I've had auto insurance through this agency for a year and a half, with increasing problems along the way. In spite of those frustrations, I decided to allow them to try to quote for insurance on my new home. The process was way more complicated than any other insurer in town, and the initial quote came back way higher in price. Then as they asked more questions, I was suddenly told they would refuse to ensure my property because 5 years ago a claim was filed when a sewer line collapsed on a previous property. There was no discussion, no attempt to find a resolution. Just a hard no, we don't want your business. Take it all together with the frustrations I had with the office staff, especially Rachel, I cannot recommend State Farm. They're going to jerk you around, lie about their prices, then probably not provide the service you paid for anyways."
We responded:
"Thank you for taking the time to share your experience with us. We sincerely apologize for the frustrations you've encountered during your time with our agency, particularly regarding your recent insurance quote. Your feedback is invaluable, and we are committed to addressing the concerns you've raised. We understand that the process felt complicated and that the outcome was disappointing, especially given your past experience with a claim. Our goal is to provide transparent and supportive service, and it seems we fell short in this instance. We will definitely take your feedback to our team, including your concerns about the office staff, to ensure we improve our processes and communication. Your experience is important to us, and we would appreciate the opportunity to discuss this further. Please feel free to reach out to us directly so we can work towards a resolution. Thank you again for your feedback, and we hope to regain your trust in the future. Best regards, Megan Spence Owner"
Sam Amador
January 10, 2025
5
out of
5
rating by Sam Amador
"Megan and Amber were great! Amber was very helpful and informative. They made the whole process very easy and comfortable."
We responded:
"Thank you so much Sam! We are so happy to have you and your family part of the Megan Spence State Farm crew. We are glad to hear your transition was smooth. Thank you for trusting our office - we look forward to serving you!"
Kaylann Blackburn
November 21, 2024
5
out of
5
rating by Kaylann Blackburn
"Helped us out in an urgent short on time situation!"
We responded:
"Kaylann, Thank you for sharing your experience! 😊 We’re so glad we could assist you in a time-sensitive situation. It’s always our goal to be there when you need us most. Don’t hesitate to reach out anytime!"
Astaysha Hewitt
November 19, 2024
5
out of
5
rating by Astaysha Hewitt
"Amber was an absolute joy to work with. She was friendly, responsive, patient, thorough and so informative. By switching to State Farm I received insanely better coverages on my home and autos while also adding a personal liability umbrella.Not only did I receive better coverage, Amber was able to save me money at the same time. My premiums on my home and auto policies went down a fair amount even when taking into consideration the premium for the added personal liability umbrella. Talk about a win-win. I would absolutely recommend Megan Spence's office and Amber Lompe-Johnson in particular!"
We responded:
"Astaysha! Thank you for shining a light on our office and Amber! We are so glad you found value in the time we took to review your current coverage and make suggestions to help you get to a better spot with your insurance. We look forward to continuing to earn your business. Please contact us anytime you need! Happy holidays and welcome to the Megan Spence State Farm Family!"
Waverly Stevens
October 16, 2024
5
out of
5
rating by Waverly Stevens
"Great people to work with and help you get the best rates! Megan Spence's team is awesome! They even sent me a gift card for becoming a client of theirs and I got a Happy Birthday email. I was trying to change insurances quickly and my coworker recommended this team. Very prompt and fast with the quotes, wonderful communication!"
We responded:
"We're thrilled to hear that our team here at Megan Spence State Farm has provided you with such a positive experience and that you received both a gift card and a birthday email—it's the little things that make a difference! We're glad we could help you switch insurance quickly and that the communication was prompt and seamless. Big thanks to your coworker for recommending us, and we look forward to continuing to serve you! Thank you!"
Karin Comer
September 16, 2024
5
out of
5
rating by Karin Comer
"Very good customer service and good communication."
We responded:
"We appreciate your business, Karin! Thank you for your complement to our staff, we work hard to make sure our customers feel welcome and know we operate with education and transparency in mind! We look forward to continuing to earn your business. Cheers! Megan Spence (Agent/Owner)"
Kara Maul
June 11, 2024
5
out of
5
rating by Kara Maul
"Megan and her team are awesome! Very knowledgeable, helpful, efficient and friendly!"
We responded:
"Thank you for your kind words, Kara! I appreciate the trust you put in us - we enjoy you and appreciate your business! "
Kelly Taylor
May 9, 2024
5
out of
5
rating by Kelly Taylor
"We have been clients of Megan Spence State Farm for many years and are very , very happy with their services. They have always been kind, professional and courteous."
We responded:
"Kelly! Thank you so much for your kind words and long tenure with State Farm and our office. We appreciate you and give YOU 5-stars as well! Have a wonderful spring & summer!"
Tracy Crow
May 3, 2024
5
out of
5
rating by Tracy Crow
"I have need at times to contact my State Farm office and let me tell you, its a pleasure! Kerrie Larson is my " go to" I am always confident she will be able to help me. She is always more than kind and helpful. She gives me peace of mind, answers my questions, and makes changes without hesitation. She is a true asset and a gift. Thank you Kerrie. I appreciate you greatly. I appreciate your whole team."
We responded:
"Tracy - you always bring us such joy & sending your complements to Kerrie! I hope you know how much we appreciate YOU. Thank you for the great review and bringing a smile to our faces each time we get to interact with you. Have a wonderful Spring! "
Brandi Krugler
February 29, 2024
5
out of
5
rating by Brandi Krugler
"I cannot recommend this insurance agency enough. They were prompt with their responses and everyone in the office was kind and professional. Amber was great to work with and worked really hard to get us the best insurance for our family."
We responded:
"Brandi! Thank you so VERY much for your kind words and thoughtful review. We are honored to have you as a customer and look forward to helping your family for years to come. Have a wonderful March and remaining 2024! Cheers to you!"
Brooke Ewing
January 22, 2024
1
out of
5
rating by Brooke Ewing
"Lady I talked to on the phone was extremely rude. I don’t wanna get into too much details, but I don’t recommend this location at all. She didn’t help, and said I was making her extremely uncomfortable that my answers kept changing whenever I kept trying to explain to her how I travel for work and my home location was Wyoming, then she began to ask personal questions about my life like “do you guys ever live together?” Talking about with my fiancé. Like not sure why that matters at all. Super weird. She made me uncomfortable to say the least. I called another location down the street & they were able to help in and get everything I needed in less than 5 mins. Don’t waste your time here. The question asked was out of attitude, not out of an answer that had to be asked because she said after I said I wanted to bundle me & my finances vehicle “we don’t do boy friend and girl friend, like do you guys even live together?” Then laughed. And I said yes? And she said well we don’t even do that. Which the case was both vehicles are in his businesses name which I tried to explain and she was very very rude. I got help very quickly somewhere else and they helped and we super nice!"
We responded:
"Hi Brooke - I am sorry to hear this was your experience at my office. I apologize that our questions felt intrusive. We do have to ask specific questions about drivers in each household. Your feedback on this particular subject is a first & we care about making folks feel comfortable. If you feel it would be beneficial for you and I (owner) to discuss this further so I may gain more details I am happy to meet at the office, you're also welcome to call me at 307-237-7800 or shoot me an email at megan@insuringcasper.com. I hope to hear from you! "